Implementation of new management structure
Supporting the implementation of a new management structure by designing a program for the individuals during the transition from traditional line management to self-managed teams.
Organisational Change Management – Develop the people
New management skills to support agile work environment in IT
An IT department with 500+ employees is (was) migrating to an agile work environment. Projects and other tasks were handled the traditional way in a line management organization, with team leaders being responsible for the people and the solutions. To improve productivity and quality in solutions it was decided to implement an agile work environment with new management roles, new team structures and new work flows.
The IT team leader role was to be divided into three separate roles; product manager, technical architects and people manager with an additional role of Scrum Master. With the creation of new job profiles, a new set of skills was to be identified for all roles, in particular that of coaching, feedback and facilitation skills.
The teams were to be set up as self-managed teams also requiring new skills.
Productivity and quality in the solutions should be improved by letting the self-managed teams make more decisions themselves.
proacteur designed a development program for the new management roles. The program included training in groups and individual follow-up. The structured program was implemented over a period of 18 months.
The program was followed by on-the job training after launch of the new management structure.