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Double ADKAR ensures both project implementation and the company’s competencies to drive change

Facilitating the implementation of a new core IT system together with new processes and implementing a shared language for change management across the organisation

Organisational Change Management
– Develop the people


July 2018


Mobilise an organisation to work with a new common IT system

A Danish company initiated a long journey to replace a number of IT systems with ONE new core system affecting the entire organisation – 600+ employees. The objectives were to obtain a stable IT environment, efficient processes, more agility in product development and increased customer experience. proacteur was engaged to support business implementation as part of the program.

The company did not have experience with change management on programs of this magnitude. Therefore a “double ADKAR” was needed to ensure: a common language and capabilities within change management and a full ADKAR journey for all – employees, managers and directors.


  • Entire management were trained (team leads, managers, directors and executive management)
  • ”Action plan meetings” with ADKAR assessments of all employees was initiated and followed through entire program
  • ADKAR surveys were frequently conducted to have a tangible status on progress
  • Training were estimated, training approach was developed and piloted, roles and responsibilities were agreed and finally a handover to the business for execution were conducted
  • A large ability exercise connecting the entire operations to ensure effective and fast adoption were designed and executed
  • Finally of course, communication were conducted throughout the entire program

  • “Very good! Fun! Interactive and challenging”

    Anna-Karin Ahlflood, Ericsson

  • “Excellent! I have learned so much”

    Elin Dahlkvist – Systembolaget

  • “Exceptional”

    Johan Ölën – Volvo Group

  • “Very good – Everything was there!”

    Pierre Lavorini – Volvo Group

  • “The best course I have attended to!”

    Lars Herbe – Kvadrat

  • “Very inspiring and informative”

    Margit Weygaard-Hansen – Aller Media A/S

  • “Plug & Play”

    Gitte Nørgaard – Københavns Lufthavne A/S

  • “Combining learning, food and service at very high level. Best course ever!”

    Danni Rahbek – Bestseller A/S

  • “Extremely professional carried out”

    Anitha Rutström Sparrman – Ericsson

  • “Intense and very rewarding”

    Per Larsson – EON

  • “Very good course! I want to take it again”

    Marianne Steen – Enatus Consulting AB

  • “It was an excellent, excellent course!!”

    Jakob Larsen – Novo Nordisk A/S


proacteur aps
Lottenborgvej 24B,
2800 Kgs. Lyngby

+45 7023 2240

CVR/VAT: DK29198012

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